There are no Covid-19 issues here but for staff safety we are now operating on reduced staff levels which will affect our ability to provide telephone sales and support.
I will continue to dispatch orders placed online while our courier DPD is operating.
If you are unable to speak to someone when you call then please leave a message or send an email requesting that I call you.
I will check messages and emails regularly.
We are a specialist online VAT Free supplier of the Excel Elise special needs pushchair and accessories for customers who are Eligible for VAT Relief (due to a child's medical condition).
Our aim is to make it easy for you to buy a range of specialist products for the Excel Elise at competitive prices and with prompt delivery.
Our telephone number is at the top of each page so you can have confidence we are contactable before and after you have bought something. We are eager to ensure you get the right product for your child so please call us if you have any questions. We have 15 years experience of supplying pushchairs for children with special needs.
We are an online website but like to talk to customers.
If the idea of buying things without paying VAT is new to you then a good place to start is reading our information about VAT Relief.
If you are not Eligible for VAT Relief you can still use our website to buy online, VAT at 20% will be added in the checkout.
We supply to addresses on the UK Mainland (excluding Islands) & Northern Ireland, the price is the same to all locations but we use a different and slower delivery service for Scottish Highlands & Northern Ireland.
We regret that we are unable to deliver the Excel Elise to the Isle of Man, Channel Islands or Isle of Wight as it exceeds the maximum parcel length permitted by our courier.
We can deliver some EU states, everything is possible just a bit more complicated, see Exports.
How to use this website
The Information section opens pages with detailed information on the Excel Elise or other information which we hope will inform your decision to buy from us. It includes detailed information about VAT Relief.
The menu bar above open product pages where you can see information about the products, availability and prices. Here you have the opportunity to buy something by pressing the Add to Shopping Basket button.
Top right of the page is a brief summary of what you have added to your shopping basket, click Basket or Checkout to continue, you can change anything you like.
In the checkout you will be asked to confirm that you are Eligible for VAT Relief.
Or you could just call us to place your order (office hours weekdays) 01363 881110